1. We are a registered entity under the corporate affairs commission of the federal government of nigeria
2. We sell quality and affordable products to you. Our items are stocked and ready to ship to you anywhere within Nigeria. International delivery enquiries may be made via WhatsApp or any of our social media pages
3. We bring our stores to you! Which means you can catch us and order from us on social media as well. Twitter/Instagram @GetEshoes, Whatsapp: wa.me/2348052806544
4. You are special and beautifully made, so are your feet. We stock shoes made just for you , With our size chart we will get your size . Our process takes 3-5 business days, however sometimes you could get your item the second day after order.
5. Your location is not a barrier, we deliver Nationwide. We have partnered with GIG LOGISTICS to deliver within Nigeria. Customers get their item with 48-72 hours, for any other part of the world your item with 5-7 business days.
6. We are open to suggestions and ideas. Your feedbacks are very important we take them seriously
   for suggestions kindly contact us on our email GetEshoes@gmail.com or sales@eshoes.com.ng
7. For complains and enquiries you can also reach us on Whatsapp 08052806544 or GetEshoes@gmail.com or sales@eshoes.com.ng
8. Always confirm your shoe size or feet-size, color, cart before you process with the order as Eshoes Nigeria won’t be responsible for any size issues that comes up irresolvable
9. In a case of size error from Eshoes Nigeria , kindly complain with 3 business days after receiving the item and be rest assured that Eshoes Nigeria will change them for you if available, if not you may select another item from the options given.
10. We do not have a walk in center to entertain customers physically. All transactions are strictly online on social media or our website. However, we have a swift working system to cover all your needs and request. Our mission is to render the best of service at your comfort zone
11. When an item is shipped be sure you’ll receive a waybill number as soon as the item is shipped through GIG Logistics, Fed Ex or Tranex. Kindly track your parcel using https://gigl-go.com/track Using your waybill number if its GIG logistics.
12. Payments can be made on the website via paystack or manually through our official bank account. Also refunds due to any problem coming from us can be made through the same channels listed above.

Return policy

1. Customers are allowed to return the item at the point of reception if absurdly defective
2. Customers are allowed to return the item if the wrong size was shipped.
3. Customers that order a wrong size from us can request a bigger or smaller size within 3 days, if available can change the product depending on it is granted that permission. A sum of N1,000 will be charged per item plus the delivery charge. This change is only valid if complains and returns are gotten within 3 days
   Thank you for choosing Eshoes Nigeria… We have everything your feets needs